FIND OUT WHY PEOPLE STICK AROUND
What’s your businesses inflection point when people stay or go? Track customer behavior, habits and sentiment to find out what you need to do to create behavior change.
TAKE ACTION WITH LIFECYCLE COMMUNICATION
End the cycle of burnout and churnout by creating communication that moves clients through likely drop-off moments. Verb deepens and enhances customer relationships by bridging the personal communication gap between gyms and members.
SCALE YOUR TEAMS’ TIME
With staff communication and client reporting in one place, your teams will spend less time gathering information to create insights and more time coaching around them.
INCREASE ATTENDANCE and REDUCE CHURN
Identify your target person and then engage them and send custom reminders to lapsed clients to get back into the gym—thus boosting utilization.
Increase retention and encourage member by capturing clients who might otherwise cancel their memberships.